Transitioning From Training to Independent Work: Impacts on Early Turnover

Effective training and preparation are important as new child welfare workers begin their work with families at risk of maltreatment. Child welfare workers must understand the complex social problems affecting vulnerable children and families; employ interviewing, assessment, and case management skills; and deliver individualized, skilled services.1,2 Pre-service training begins the process of developing these skills. Organizations shape the knowledge and expectations of new workers through training, which often includes didactic classroom experiences and opportunities for new hires to shadow and learn from more experienced workers. Content delivery strategies, skill development opportunities, and the amount and structure of days in the field all influence preparedness for child welfare work. Moreover, investment in training can decrease turnover,3,4 a significant national priority to impact the effective delivery of services to children and their families. Thus, practices that increase worker confidence and competence to provide services are important areas to address. 
Year: 2017
Author: Florida Study of Professionals for Safe Families